Doing Together: Co-Designing the Socio-Materiality of Services in Public Sector

This article examines a systemic innovation model into which the relational approach of actor-network theory (ANT) has been incorporated. The article examines what the relational approach can contribute to the conceptualization of services and to the co-development and co-design activities of them. The article operates in the context of public welfare and health services, but its analysis might be applied in any other sector and with any other object of development as well. The article presents the systemic innovation model developed in a national Innovillage project in 2009-2013 in Finland. Further, the article studies how the model has been translated into practice in the design activities of a strategic development program of social and health sector run by the Ministry of Social Affairs and Health, Finland. In the discussion analytical and practical challenges of the model are specified and its further development is discussed. Doing Together: Co-Designing the Socio-Materiality of Services in Public Sector